Answers to Your Questions
What is Lemonaid’s diversity commitment?
At Lemonaid, we are committed to fostering an inclusive and diverse community where all members feel valued and respected. We believe that diversity of thought, background, and experience strengthens our platform and enriches our collective understanding and knowledge. We strive to provide equitable opportunities for
networking, professional growth, and personal development for all members, regardless of race, gender, ethnicity, religion, age, sexual orientation, or ability. Together, we create an environment that celebrates and leverages our differences to drive positive change and innovation.
With this in mind, we encourage all members to seek perspectives different from yours.
How can I contribute to the community?
You can contribute to the community in several meaningful ways. By making yourself available to others, you offer your time, experience, and insights to support fellow members—sharing your expertise can make a significant impact. Similarly, engaging actively in discussions, events, and initiatives also helps you make the most of your membership while benefiting the broader community.
If you have a passion for leading a discussion group, hosting a live or virtual event, or contributing in a unique way not yet outlined, we’d love to explore your ideas with you. Your enthusiasm helps shape and enrich our community. And last, but not least, referrals of potential members or partnerships are also significant and welcomed contributions, as they help us grow and bring in fresh perspectives to strengthen our collective experience.
Who is eligible to be a Lemonaid member?
At Lemonaid, our mission is to equip and elevate executives to grow boldly and lead effectively. We have designed our community to attract and retain both Executives of Fortune 1000 companies and the leaders of High-Velocity Growth Companies, unified by their ambition and desire to continue to learn and grow not only for their businesses
but for themselves. We aim to elevate and empower our members to develop the portable and transferable skills, competencies, and abilities of today’s leaders that transcend roles, industries, and organizational contexts.
First and foremost, it is this shared ideal of bold growth, continuous learning, and a commitment to leadership excellence that resonates with our members and forms the foundation of our community. Typically, our members
are Directors, VPs, C-level executives, and Founders who bear the responsibility of driving growth within their companies or individual departments.
Is the Lemonaid Community relevant to solopreneurs?
Yes, our community is relevant to solopreneurs, provided they align with our purpose and mission. We believe in growth and the power of one—a solopreneur today could be the CEO of tomorrow's most notable company. In fact, we have Founder Acceleration programs in our programming roadmap specifically designed to support
solopreneurs as they scale their ventures. Our community is about fostering bold growth, whether for established leaders or those building the foundation for their future success.
We’re committed to continuously enhancing our offerings to ensure our members receive valuable, specialized support in their professional journeys. Currently, we offer a range of à la carte options tailored to our members' interests, with plans to expand these offerings over time to better meet members' evolving needs. Based on member interests and collaboration with specialized delivery partners, we periodically introduce new programs. Please refer to the Lemonaid Member Portal for current offerings.
Is there a cancellation policy for my membership?
Yes, you may cancel your membership by providing a 30-day written notice prior to your annual renewal date by emailing info@lemonaidglobal.com. In the event you provide notice with more than 30 days left in your term, your membership will still conclude at the end of the annual period. Please note that refunds are not provided for earlytermination.
How do I renew my membership?
If you wish to renew at the same membership tier, no action is required. At the anniversary of your term, you will be automatically charged using the card on file, unless you provide another form of payment. If you would like to renew at a different tier or add or modify ala carte services, please notify us at info@lemonaidglobal.com.
How do I report behavior that is either inappropriate or outside of the community norms and values?
If you encounter any interactions you believe are inappropriate or not aligned with our community norms and values, please share your experience with us at info@lemonaidglobal.com; All reports are treated confidentially, and we will take action to maintain a respectful and welcoming environment for all members.
Are recordings of web-based programming events available?
Yes, recordings of web-based programming events are available for members. These recorded events are made available and searchable in our gated member portal* We highly recommend attending programs live whenever possible, as this provides you with the opportunity to ask specific questions directly to the panelists and engage in real-time interaction with other members. Monthly member community sessions are not recorded.
To uphold our value of respecting confidentiality, certain sessions involving sensitive discussions will not be recorded or shared, as trust and privacy are paramount to fostering an open environment where members feel comfortable sharing their experiences.
What types of networking opportunities are available?
There are several networking opportunities available for Lemonaid members to foster connections and build relationships. For example, you can join our monthly Meet & Greet and Speed Networking sessions, designed to help you engage with other executives in a structured, efficient way. You’re also encouraged to reach out to those you meet through our web programming events to further build your network.
If there's a specific member you'd like to connect with, we’re happy to facilitate introductions. Additionally, linking your profile to the Lemonaid LinkedIn page provides another avenue for connecting with other members. Members may also search detailed profiles directly through the Lemonaid Member Portal, offering a convenient way to explore potential connections and grow your professional network.
How can I search for members based on industry or experience?
Lemonaid’s gated member portal allows members to search for members based on both professional and personal attributes, including industry, experience, interests, and skills. This search functionality provides a granular level of detail that mirrors the member attribute information collected during the onboarding process. By collecting data at this level of precision, we aim to equip members to connect with others as specifically as desired, whether for strategic collaboration or last-minute support.
Can I create or join interest-based groups?
Yes, over time we anticipate the evolution of interest-based groups within our community. These groups could focus on topics such as industry trends, leadership development, growth strategies, or personal passions like wellness and sustainability, among others. As we evolve over our first year, we aim to understand the interests of our members better so we can form and deliver on this objective effectively.
You can help shape this process by sharing your interests and engaging actively, helping us identify where the most value can be added through groupconnections. If you’re particularly passionate about creating an interest-based group, we encourage you to step forward with a program plan for our consideration—we’d love to hear your ideas. To start a conversation, email us at info@lemonaidglobal.com.
How do I participate in or start discussions on the platform?
Our discussion platform, Slack, is organized into several dedicated channels. To participate in or start discussions, simply utilize the channel that best matches the topic of your message. For guidance on how to effectively engage, please refer to our channel SOPs for best practices. We encourage all members to make use of the appropriate channels to ensure discussions are productive and reach the right audience.
• How do I update my billing information?
To update your billing information email us at info@lemonaidglobal.com.
• What payment methods are accepted?
We accept Mastercard, Visa, and American Express. If you are unable to pay via credit card, please contact our accounting office at Bill@lemonaidglobal.com to arrange for another form of payment.
• How do I obtain an invoice or receipt for my membership fees?
Upon payment of your membership, you will automatically receive a payment record at the email address provided at sign-up. In the event you are unable to locate payment documentation, please contact accounting at Bill@lemonaidglobal.com for a copy.
How do I participate in or start discussions on the platform?
Our discussion platform, Slack, is organized into several dedicated channels. To participate in or start discussions, simply utilize the channel that best matches the topic of your message. For guidance on how to effectively engage, please refer to our channel SOPs for best practices. We encourage all members to make use of the appropriate channels to ensure discussions are productive and reach the right audience.
How do I update my billing information?
To update your billing information email us at info@lemonaidglobal.com.
What payment methods are accepted?
We accept Mastercard, Visa, and American Express. If you are unable to pay via credit card, please contact our accounting office at Bill@lemonaidglobal.com to arrange for another form of payment.
How do I obtain an invoice or receipt for my membership fees?
Upon payment of your membership, you will automatically receive a payment record at the email address provided at sign-up. In the event you are unable to locate payment documentation, please contact accounting at Bill@lemonaidglobal.com for a copy.